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Buyer & Seller Guidance

The seven steps of a deal, what each side needs ready before the handover, and the assets to check off before you confirm completion.

Cover of the Buyer & Seller Guidance document

Free guide

Buyer & Seller Guidance

The seven steps of a deal, what each side needs ready before the handover, and the assets to check off before you confirm completion.

PDF · 2 pages · Updated 10 September 2026

What is in it

  • The seven steps of a deal, from first enquiry to the seller being paid
  • What buyers need ready before the handover starts — receiving email, Google account, registrar access
  • What sellers transfer at each stage, and who handles orders, refunds and subscriptions
  • The usual store package, as a checklist to work through before confirming completion
  • Where Buyer Protection applies, and where the signed agreement governs instead

Keep reading

The guide is the short version you can keep open beside a deal. How transactions work covers the same seven steps in more detail, and marketplace security explains what Buyer Protection does and does not cover. Anything the guide does not answer is usually in the FAQ.

Terry EcomHelp