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Help Centre

Frequently Asked Questions

Everything you need to know about buying and selling admin-reviewed ecommerce stores on GMC Marketplace.

Buyer & Seller Guidance

The deal, step by step, in two pages — read or download

Buying a Store

Where can I buy an established Shopify store with Google Merchant Center history?
GMC Marketplace is a marketplace built specifically for buying and selling established Shopify and WooCommerce stores with Google Merchant Center or Meta advertising history. Every listing is admin-reviewed before it goes live, you can browse all of them on the Buy page without an account, and buyers pay no commission. Each deal runs through an Asset Purchase Agreement signed before payment, and the seller is paid only after you confirm the transfer.
How much does an established Shopify store cost?
Prices are set by sellers, so they range widely by niche, GMC age and revenue. The Buy page shows the average asking price in each niche, and the Sold Stores page lists anonymised completed sales with the sale price, asking price and days on market, which is the best guide to what stores actually sell for.
How is GMC Marketplace different from Flippa or a store broker?
General business-for-sale sites list any kind of digital business. GMC Marketplace lists only Shopify and WooCommerce stores with Google Merchant Center or Meta advertising history, and shows the facts buyers of those stores ask for: GMC age, selling countries, ad spend, ROAS and Shopify Payments status. Every deal is admin-guided, both parties sign an Asset Purchase Agreement anonymously before payment, and the seller is paid only after the buyer confirms the transfer. Listing is free and buyers pay no commission.
What types of assets can I buy on GMC Marketplace?
You can buy admin-reviewed Shopify and WooCommerce ecommerce stores with established Google Merchant Center or Meta advertising history. Each listing includes niche, country, age, and seller-provided performance figures. Those figures are not independently verified unless the listing says so.
How do I buy a store on GMC Marketplace?
Browse available listings, click Enquire on a listing you're interested in, and send a message. Our admin team will connect you with the seller and personally guide you through every step — including electronically signing the Asset Purchase Agreement before payment.
What is a VIP Buyer, and what does "VIP only" mean on a new listing?
A VIP Buyer is anyone who has completed 2 or more purchases on GMC Marketplace. It happens automatically, with nothing to apply for. For the first 12 hours after a listing goes live it is marked VIP only: everyone can view it, but only VIP Buyers can enquire. After that it opens to everyone, and the listing shows the exact time. VIP Buyers are alerted to new listings during that window, and sellers see your VIP status on every enquiry you send.
Can I browse listings without creating an account?
Yes! All listings are publicly visible. You can browse, filter, and view full listing details without signing up. You only need an account when you're ready to enquire about a listing or list your own store.
Do I need to verify my identity before buying?
We strongly recommend it. Unverified accounts can send 3 enquiries every 12 hours (verified accounts get 7), and your messages in deal chats are labelled "Unverified Buyer". Verification takes 2 minutes: upload a government-issued ID, business registration document, or store admin screenshot via your Profile page.
What does "established GMC history" mean?
It means the seller states the store has an existing Google Merchant Center account with a track record of activity, rather than a brand-new one. GMC age and account standing are seller-submitted fields checked by our admin team — they are not a Google certification, and history is not a guarantee that the account stays approved after transfer. We also list stores with established Meta advertising history (Facebook/Instagram) on the same basis. After transfer, ongoing compliance with Google, Meta, Shopify and your payment provider is yours.
Can I make an offer below the asking price?
Some listings display "ENQUIRE" instead of a fixed price — simply click the Enquire button to start a conversation. For fixed-price listings, you can also enquire to discuss pricing with the admin team who will liaise with the seller on your behalf.
How long does a transfer take?
Most transfers complete within 3–7 business days. This includes agreeing sale terms, both parties signing the Asset Purchase Agreement, payment confirmation, asset transfer (store, domain, platform access), buyer verification, and seller payout. Our admin team keeps both parties updated throughout.
Is my payment protected?
Yes. Funds are secured by GMC Marketplace after both parties have signed the Asset Purchase Agreement and payment is submitted — never before the agreement is fully executed. The seller only receives payment after the buyer confirms that all assets have been successfully transferred. If something goes wrong, our admin team investigates.
What currencies are supported?
Listings are priced in USD ($) by default, or in EUR (€). Payment is made in USD at our exchange rate: when a deal reaches payment, the chat shows the exact USD amount to send, fixed for 1 hour.

Buyer Protection

Is Buyer Protection included?
Yes. Free Buyer Protection is included on every GMC Marketplace transaction at no extra cost. Every deal is supported by our admin-guided transaction process, including an electronically signed Asset Purchase Agreement held by GMC Marketplace. GMC Marketplace helps coordinate the buyer, seller, payment collection, asset handover and transfer confirmation. Seller funds are only released once the buyer confirms the agreed assets have been transferred.
Is Terry Ecom involved in the deals?
Yes. GMC Marketplace was built by Terry Ecom, and transactions are supported by Terry Ecom and the GMC Marketplace team. This gives buyers and sellers a more hands-on process than a generic marketplace where users are left to manage everything alone.
What does Buyer Protection cover?
Buyer Protection covers the transaction and handover process, including listing review, deal communication, executed Asset Purchase Agreement (anonymous e-signature by both parties), secure payment collection after signing, admin-guided transfer support, transfer confirmation and seller payout after buyer confirmation.
What does Buyer Protection not cover?
Buyer Protection does not guarantee future GMC approval, Google Ads performance, Meta Ads performance, Shopify Payments status, revenue, profit, ROAS, account health, supplier performance, customer chargebacks, future platform suspensions or decisions made by Google, Shopify, Meta, payment providers or other third-party platforms.
When does the seller get paid?
The seller is paid after the buyer confirms the agreed assets have been transferred. This is part of the GMC Marketplace Buyer Protection process.
Why is GMC Marketplace safer than buying directly from a seller?
Buying directly from a seller can mean sending money without a structured handover process or binding contract. GMC Marketplace adds Buyer Protection, a signed Asset Purchase Agreement on every deal (both parties sign anonymously — you never see each other's legal identity), admin-guided transaction support, deal records, secure payment only after the agreement is executed, and seller payout after buyer transfer confirmation.

Selling a Store

How do I list my store for sale?
Click "Sell Your Store" in the navigation, fill out the listing form with your store details, and submit it for review. Our admin team reviews the information and approves your listing — usually within 24 hours.
Why can only VIP Buyers enquire on my new listing at first?
New listings open to VIP Buyers — buyers with 2 or more completed purchases — for their first 12 hours, then to everyone. VIP Buyers are proven repeat buyers, so the first enquiries on your listing come from people who have already completed purchases here. Everyone can view the listing during that window.
How do I sell my Shopify store?
List it on GMC Marketplace for free. Submit your store details, the admin team reviews the listing (usually within 24 hours), and buyers enquire through the marketplace. Your domain and identity are never shown publicly. When you agree a sale, both parties sign an Asset Purchase Agreement, the buyer pays GMC Marketplace, and you are paid once the buyer confirms the transfer. Commission is only due on a completed sale: $500 (€500 for euro listings) or 15% of the sale price, whichever is higher.
How much is my Shopify store worth?
The most reliable guide is what comparable stores actually sold for. The Sold Stores page lists anonymised completed sales on GMC Marketplace with the niche, sale price, percentage of asking price, profit band and days on market. Our guide "Pricing your store to sell" explains why completed sales, not other sellers' asking prices, are the right reference, and the fees you are pricing inside.
What types of assets can I sell?
You can sell Shopify stores and WooCommerce stores with established Google Merchant Center or Meta advertising history. We accept listings from sellers worldwide.
Is there a fee to list my store?
Listing on GMC Marketplace is completely free — no listing fees, no monthly fees, no hidden charges. You only pay commission when your store sells. To maintain quality, a universal cap applies: you can have a maximum of 3 active store listings priced under $3,000 at any time. Listings priced at $3,000 or above are exempt from this cap.
Why is there a limit on listings under $3,000?
The 3-listing cap exists to protect the quality of the marketplace. Without it, low-value listings could flood the platform and drown out serious offers. The cap ensures sellers focus on their best opportunities. You can list as many stores as you like at $3,000 or above — the cap only applies to sub-$3,000 listings.
What are the commission fees?
Commission is only charged on completed sales. The fee is $500 (€500 for euro listings), or 15% of the sale price — whichever is higher. This is paid by the seller only and is deducted from the funds you receive. Buyers pay nothing.
What information do I need to provide?
You'll need your store niche, business country, platform (Shopify or WooCommerce), asking price and advertising figures. Every store listing must also state what buyers decide on: selling country, GMC age, monthly profit, refund rate, chargeback rate and reason for selling. A stated zero is a valid answer; a blank is not. All information must be accurate.
Can I update my listing after it's live?
Yes. You can request price reductions, update your public information, or promote your listing for extra visibility — all from your Dashboard. Changes are reviewed by admin before going live. An approved update also restarts the 60-day clock described below, so a listing with current figures stays live.
What happens if I don't reply to buyer enquiries?
You get a WhatsApp alert and an email the moment a buyer enquires, and a reminder if you have not replied after 4 hours. Sellers who leave buyers waiting are shown last on the marketplace and taken out of paid placement. If 3 buyers are left unanswered for 2 days, your listing is automatically paused and taken off the marketplace, and we tell you by email and WhatsApp. It is a pause, not a removal: reply to every waiting buyer and the listing goes back live on its own, with nothing to re-submit. A listing is never paused while a deal on it is in progress.
Do listings expire?
Yes. A listing that goes 60 days without an update is taken off the marketplace automatically. The clock runs from the day it went live or from your last approved update, whichever is later. You get one email 7 days before (at day 53); update the listing or reply to our team before then to keep it live. Once it has come off, it is not put back — create a new listing with current figures and it goes through approval again. There is no fee, and a listing under offer or in a live deal is never taken down.
What is a "Promoted" listing?
Promoted listings are labelled Promoted, appear highlighted with an amber background, and take the promoted slots near the top of the marketplace. Promoting also sends a dedicated email to buyers subscribed to listing alerts and a WhatsApp alert to buyers who enquired on or watchlisted the listing. It raises the commission from 15% to 20% (charged only when your listing sells). Promotion increases how many buyers see a listing; it does not guarantee a sale or a faster sale. You can request it from your Dashboard. Any listing can be promoted — for listings under $3,000, a minimum commission of $600 applies on sale instead of the standard $500.
Can I lower my listing price below $3,000 after I'm already listed?
Yes, you can request a price reduction to below $3,000. However, if you already have 3 active listings under $3,000, you will need to wait until one sells or is removed before the price reduction can be approved. This maintains the universal cap on sub-$3,000 listings.
Can I list or be paid in euros?
Yes. Prices are in US dollars by default, or you can list in euros. All payments are in USD. We pay out in USD. If you need euros, your payout is converted at our bank’s rate. Provide a USD account to avoid conversion.
Are there any fees for receiving my payout?
If your bank account is based in the USA, there are no additional fees. Payments to non-USA bank accounts incur a $25 international wire transfer fee, charged by our banking provider and deducted from your payout. A payout in another currency is converted at our bank's rate.
What countries can I sell from?
GMC Marketplace is a global platform. We accept listings from sellers in any country. Your listing will show your business country and relevant store details.

Transactions & Security

How does the transaction process work?
The process has 7 steps: (1) Find a listing, (2) Agree sale terms with admin facilitation, (3) Both parties electronically sign the Asset Purchase Agreement — anonymously, in-platform, (4) Buyer submits payment, (5) Seller transfers assets with admin guidance, (6) Buyer confirms transfer, (7) Seller gets paid. Payment is blocked until the agreement is fully signed. See our How Transactions Work page for full details.
What happens once a sale is agreed?
The listing is marked under offer straight away and stops accepting new enquiries. Both parties sign the Asset Purchase Agreement, then payment instructions are posted in the deal chat and the buyer has 24 hours to pay and share confirmation. If the deadline passes and 48 more hours go by with no payment claimed, the agreement is voided and the listing goes back on sale.
Who facilitates the transaction?
Every transaction is personally facilitated by our admin team. They manage communication between buyer and seller, issue the Asset Purchase Agreement once terms are agreed, coordinate asset transfers step-by-step, verify completion, and handle payment settlement. You're never left on your own.
What if there's a dispute?
All communication goes through our platform chat, creating a complete record. Our admin team investigates disputes and can hold funds while the issue is reviewed. We work with both parties to reach a fair resolution.
Is my personal information safe?
Yes. All data is encrypted and stored securely. Identity verification documents are reviewed by admin only and are not shared with other users. During deals, buyer and seller remain anonymous to each other — each party signs their own Asset Purchase Agreement counterpart and never sees the counterparty's legal identity. GMC Marketplace (Tagan Labs LLC) holds verified identities in a confidential Identity Schedule as Records Custodian.
Is there a fee for international payments?
Yes. Payments to non-USA bank accounts incur a $25 international wire transfer fee. This is charged by our banking provider and is unavoidable for all international transfers. The fee is deducted from the seller's payout.
What is the Asset Purchase Agreement?
The Asset Purchase Agreement (APA) is the binding contract for your specific deal — issued automatically once buyer and seller agree on price and terms. Both parties sign electronically in the deal chat. It covers the assets being sold, purchase price, transfer obligations, and payment settlement. This is separate from the Platform Transaction Terms you accept when listing or submitting an enquiry.
Do I see the other party's name when I sign?
No. GMC Marketplace uses anonymous counterpart signing. Each party signs their own copy of the Asset Purchase Agreement and is identified to the counterparty only by an anonymous platform reference (e.g. B-3F9A21 for the buyer, S-8C2D14 for the seller). You enter your own legal name in your signature block, but you never see the other party's legal identity in the contract.
When do I sign vs when do I pay?
Signing comes first. Once sale terms are agreed, the Asset Purchase Agreement is issued and both parties must sign before payment can be requested. Payment is only collected after the "Agreement Signed" milestone completes — protecting both buyer and seller with a executed contract before money moves.
Who holds the signed Asset Purchase Agreement?
GMC Marketplace holds the fully executed agreement. Tagan Labs LLC (operator of GMC Marketplace) acts as Records Custodian — retaining both signed counterparts, e-signature audit logs, and a confidential Identity Schedule linking verified identities to each deal. Each party can download their own signed counterpart from the deal chat.

Platform Features

What is GMC Scout?
GMC Scout is a separate product in the same network. Some listings show Scout-derived storefront facts — domain age, product count, and Trustpilot presence — on the listing detail page. Scout does not verify the seller's revenue, profit or ROAS figures, and it does not check the store against Google Merchant Center policy. Treat those facts as context, not as a Google-certified health report.
How are listings reviewed?
Every listing is reviewed by our admin team before it goes live: we check the submitted fields for completeness and plausibility, usually within 24 hours. Some listings also show Scout-derived storefront facts. Financial figures such as revenue, ad spend, profit and ROAS are seller-provided and are not independently verified unless a listing says otherwise.
What does a listing tell me about the seller?
The listing page shows separate facts about the seller, each labelled for what it is: whether their identity has been verified, whether they confirmed a WhatsApp number, how many sales they have completed or have in progress on GMC Marketplace, how often they reply to enquiries, and their typical reply time. The browse table shows completed sales and reply rate. None of these verify the store's figures or the seller's access to it — ask for evidence of that in the deal chat.
What does "Unverified" mean on a listing?
If a seller has not completed identity verification, their listing page and their messages in deal chats show an "Unverified Seller" label. It means GMC Marketplace has not confirmed their identity. It says nothing about the store itself. We encourage all sellers to verify — it takes just 2 minutes.
What is the Watchlist?
You can add any listing to your Watchlist by clicking the eye icon. This lets you easily track listings you're interested in from your Dashboard. You'll also receive notifications if the price drops on a watchlisted listing.
What is the referral programme?
Earn 20% of our commission on every successful deal made by someone you refer. Share your unique referral link (found in your Dashboard under "Referrals"), and when a referred user completes a purchase or sale, you get paid. No limits, lifetime referrals.
Do you post listings on social media?
Yes. New listings are automatically shared on our social media channels (X/Twitter, Instagram, Facebook) once their 12-hour VIP early-access window closes, along with price drops and completed sales. Your domain and identity are never shown. Follow us to stay updated on the latest listings.
Do I get notified about new listings?
Yes. New listings reach you by email and push notification: depending on your preferences, an instant alert for new listings and a daily roundup of new listings, price drops and completed sales, so your inbox gets at most a couple of marketplace emails a day. If you watch a listing, enquired on it, or have a matching saved search, you hear about a price drop straight away. WhatsApp is used for enquiries and deal updates. VIP Buyers are also alerted to new listings during their VIP early-access window. Manage your notification preferences in your profile settings.

Account & Getting Started

How do I create an account?
Click "Sign Up" in the top navigation. You can register with an email and password, or sign up instantly with Google. After registering, verify your email to activate your account. We strongly recommend completing identity verification right away — unverified members are labelled as such on their listings and in deal chats.
Why should I verify my identity?
Unverified sellers are labelled "Unverified Seller" on their listing page, and unverified members are labelled in deal chats. Unverified accounts can also send 3 enquiries every 12 hours, against 7 for verified accounts. Verifying your identity takes just 2 minutes from your Profile page and removes the label.
I forgot my password. How do I reset it?
Click "Forgot password?" on the login page, enter your email, and we'll send you a reset link. Click the link in your email to set a new password.
Why do I need a WhatsApp number?
We use WhatsApp for important transaction notifications and to enable fast communication during deals. Adding your WhatsApp number ensures you never miss a critical update. You can send an enquiry without one, but a verified WhatsApp number is required before you make an offer. Sellers need one to list, and it is how they hear about enquiries in time to answer them.
How do I contact support?
Signed-in users can go to Messages and click "Contact Support" to start a direct chat with our admin team. If you are not signed in, email terry@terryecom.com — you do not need an account to reach us. We typically respond within a few hours during business hours.

Still have questions?

Our team is here to help. Send us a message and we'll get back to you as soon as possible.

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